Jamie Penberthy
About Jamie Penberthy
Jamie Penberthy is a Senior Payment Fraud Prevention Specialist at Starling Bank in Cardiff, Wales, with a background in customer service and fraud prevention. They have developed expertise in fraud management and gained experience in people management and coaching since joining the bank in 2021.
Work at Starling Bank
Jamie Penberthy has been employed at Starling Bank since 2019. Initially, Jamie worked as a Customer Service Agent for two years before transitioning to the role of Victim Fraud Specialist for six months in 2021. Currently, Jamie holds the position of Senior Payment Fraud Prevention Specialist, a role undertaken since 2021. In this capacity, Jamie is based in Cardiff, Wales, and is responsible for preventing payment fraud and managing related issues.
Education and Expertise
Jamie Penberthy studied at Stanwell School from 2010 to 2016. This educational background has contributed to Jamie's development of expertise in various areas of fraud prevention. In the current role as Senior Payment Fraud Prevention Specialist, Jamie has gained significant experience in people management and coaching, enhancing their professional skill set.
Background
Before joining Starling Bank, Jamie Penberthy worked at JD Wetherspoon as a Bartender from 2016 to 2019. This role provided foundational experience in customer service, which has been beneficial in subsequent positions within Starling Bank. Jamie's career trajectory reflects a focus on roles that involve direct interaction with customers and fraud prevention.
Achievements
In the role of Senior Payment Fraud Prevention Specialist, Jamie Penberthy has developed expertise in several areas of fraud through daily responsibilities. This includes implementing strategies to prevent fraud and manage cases effectively. The progression from customer service roles to a specialized position in fraud prevention illustrates Jamie's commitment to professional growth within the banking sector.