Jamie Pleece
About Jamie Pleece
Jamie Pleece serves as the Card Operations Team Lead at Starling Bank, where he has worked since 2020. He has extensive experience in team management and operations, having previously held roles at Webhelp and Tesco over a span of more than two decades.
Work at Starling Bank
Jamie Pleece has been serving as the Card Operations Team Lead at Starling Bank since 2020. In this role, Jamie oversees the operations related to card services, ensuring efficient processes and customer satisfaction. The position involves managing a team and coordinating various operational tasks to support the bank's card offerings.
Previous Experience at Webhelp
Prior to joining Starling Bank, Jamie worked at Webhelp as a Team Manager from 2018 to 2020. This role involved managing teams and delivering customer service solutions, including Web Chat services, for a leading FTSE 100 company. Jamie's experience at Webhelp contributed to developing skills in customer engagement and team leadership.
Career at Tesco
Jamie Pleece has an extensive background at Tesco, where they held multiple positions over a span of 20 years. Starting as a Payroll Administrator from 1998 to 2001, Jamie progressed to roles including Team Lead and Payroll Supervisor, ultimately serving as Peak Operations Manager for a brief period in 2014. This experience provided a strong foundation in operations management and payroll processes.
Education and Expertise
Jamie studied at Ebbw Vale Comprehensive from 1988 to 1992. This educational background laid the groundwork for a career in operations and management. Jamie has developed expertise in social media and web chat operations, enhancing customer service delivery in various roles.