Jay Willis
About Jay Willis
Jay Willis is an App Fraud Specialist at Starling Bank, where he has worked since 2021. He previously served as a Case Handler at Lloyds Banking Group for nine years and holds qualifications in Civil Engineering Studies.
Work at Starling Bank
Jay Willis has been employed at Starling Bank as an APP Fraud Specialist since 2021. In this role, he focuses on identifying and mitigating application fraud risks, contributing to the bank's efforts in maintaining secure banking practices. His expertise in fraud prevention plays a crucial role in protecting customers and the institution from fraudulent activities.
Previous Experience at Lloyds Banking Group
Prior to joining Starling Bank, Jay Willis worked at Lloyds Banking Group for nine years as a Case Handler. His tenure at Lloyds, from 2012 to 2021, involved managing cases related to banking operations and customer inquiries. This experience provided him with a solid foundation in financial services and customer relations.
Education and Expertise
Jay Willis studied at South Glamorgan Institute of Higher Education, where he earned an Ordinary National Certificate in Civil Engineering Studies and a BTEC in Building Construction from 1988 to 1990. He also attended Llantwit Major Comprehensive School from 1983 to 1988. His educational background supports his analytical skills and understanding of structured processes, which are essential in his current role.
Background
Jay Willis has a background in civil engineering and banking. His educational journey began at Llantwit Major Comprehensive School, followed by further studies in civil engineering. His career path transitioned into the financial sector, where he gained extensive experience in fraud prevention and case management.