Jeremy Trotter
About Jeremy Trotter
Jeremy Trotter is a Fraud Investigator currently employed at Starling Bank in Cardiff, Wales. He has a background in customer service and case handling across various financial institutions and holds a Bachelor of Arts in Creative Writing from Plymouth Marjon University.
Work at Starling Bank
Jeremy Trotter has been employed at Starling Bank as a Fraud Investigator since 2021. His role involves identifying and investigating fraudulent activities to protect the bank and its customers. Based in Cardiff, Wales, he has contributed to enhancing the bank's fraud detection processes over the past three years.
Previous Employment Experience
Before joining Starling Bank, Jeremy Trotter held various positions in the financial services sector. He worked at TSB Bank as a Remediation Case Handler for 11 months in 2018-2019. He also served as a Collections Case Handler at Barclays for four months in 2020 and as a Case Handler at EY for seven months in 2020-2021. Additionally, he was a Mortgage Complaint Case Handler at Lloyds Banking Group for one year from 2019 to 2020.
Education and Expertise
Jeremy Trotter studied at Plymouth Marjon University, where he earned a Bachelor of Arts degree in Creative Writing from 2009 to 2012. He also attended Marling School, achieving six GCSEs from 2011 to 2017. His educational background supports his analytical skills in his current role as a Fraud Investigator.
Background in Customer Service
Jeremy Trotter has a background in customer service, having worked as a Customer Service Representative at Towergate Insurance for three months in 2018. He also gained experience as a Production Processor at Atlas Glazed Roof Solutions for seven months in 2018-2019. These roles have contributed to his understanding of client needs and service delivery.