Kier Davis

Vulnerable Customer Specialist @ Starling Bank

About Kier Davis

Kier Davis is a Vulnerable Customer Specialist at Starling Bank, where he has worked since 2018. He previously served as an Adjudicator/Investigator at the Financial Ombudsman Service for six years.

Work at Starling Bank

Kier Davis currently serves as a Vulnerable Customer Specialist at Starling Bank. In this role, he focuses on supporting customers who may be experiencing vulnerabilities. His work involves assessing customer needs and ensuring that appropriate measures are in place to assist them effectively. He has been with Starling Bank since 2018.

Previous Experience at Financial Ombudsman Service

Before joining Starling Bank, Kier Davis worked at the Financial Ombudsman Service as an Adjudicator/Investigator from 2012 to 2018. During his six years in this position, he was based in Canary Wharf. His responsibilities included investigating customer complaints and adjudicating on disputes between consumers and financial service providers.

Education at University of Derby

Kier Davis attended the University of Derby from 2002 to 2006, where he completed a four-year program. His education provided him with foundational knowledge and skills relevant to his career in customer service and financial services.

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