Kyle Summers
About Kyle Summers
Kyle Summers is a Customer Service Representative with extensive experience in customer support roles across various organizations. He has worked at TBG Learning, the Department for Work and Pensions, Lloyds Banking Group, and currently at Starling Bank since 2020.
Work at Starling Bank
Kyle Summers has been employed at Starling Bank as a Customer Service Representative since 2020. In this role, he is responsible for assisting customers with their inquiries and providing support related to banking services. His experience in customer service contributes to his effectiveness in addressing customer needs and enhancing their banking experience.
Previous Employment Experience
Before joining Starling Bank, Kyle Summers worked at Lloyds Banking Group as a PPI Case Handler from 2015 to 2020. His role involved managing payment protection insurance cases. Prior to that, he served as an Assistant Advisor at the Department for Work and Pensions (DWP) for eight months in 2012 to 2013. He also worked as a Customer Service Advisor at TBG Learning from 2013 to 2015, where he developed foundational skills in customer support.
Education and Expertise
Kyle Summers studied at The University of South Wales from 2009 to 2011, where he gained knowledge and skills relevant to his career. He also completed his secondary education at Porth County Community School from 2001 to 2008. His educational background supports his professional roles in customer service and advisory positions.
Career Timeline
Kyle Summers has a diverse career timeline that spans over a decade. He began his professional journey at Porth County Community School, followed by his studies at The University of South Wales. His early career included roles at DWP and TBG Learning, leading to a significant five-year tenure at Lloyds Banking Group. Since 2020, he has been contributing to customer service at Starling Bank.