Latifah Cain Greaves
About Latifah Cain Greaves
Latifah Cain Greaves is an Operations Support professional at Starling Bank with over seven years of experience in customer service and administration. She studied Humanities and Social Science at Central Bedfordshire College and has a background in Fashion Journalism from Southampton Solent University.
Work at Starling Bank
Latifah Cain Greaves has been employed at Starling Bank as Operations Support since 2020. In this role, she contributes to the operational efficiency of the bank, leveraging her extensive experience in customer service and administration. Her tenure at Starling Bank has lasted for four years, during which she has engaged in various tasks aimed at enhancing customer satisfaction and streamlining operational processes.
Education and Expertise
Latifah studied at Central Bedfordshire College, where she completed a one-year Access to Higher Education course in Humanities and Social Science from 2012 to 2013. Additionally, she attended Southampton Solent University for seven years, focusing on Fashion Journalism and achieving qualifications in Writing Fashion and Culture from 2009 to 2016. This educational background supports her strong interest in social media and digital communications.
Background in Customer Service
Latifah has over seven years of experience in customer service and administration roles. Prior to her current position, she worked as a Task Team Advisor at ASOS.com from 2018 to 2020, where she was involved in supporting customer inquiries and operational tasks. She also served as a Customer Service Representative at Eastleigh Borough Council from 2016 to 2018, focusing on assisting residents with various services.
Previous Employment Experience
Before joining ASOS.com, Latifah worked at TK Maxx as a Retail Sales Assistant for three months in 2015. Her role involved engaging with customers and assisting with sales, which contributed to her foundational skills in customer service. This diverse work history has equipped her with a comprehensive understanding of customer needs and operational dynamics across different sectors.
Professional Interests
Latifah enjoys working in fast-paced environments that offer opportunities for continuous development. Her strong interest in social media and digital communications aligns with her professional roles, allowing her to stay updated with industry trends and enhance her contributions in operations and customer service.