Laura Wright

Card Fraud Analyst @ Starling Bank

About Laura Wright

Laura Wright is a Card Fraud Analyst at Starling Bank, bringing extensive experience in financial services and project management. She has previously held various roles, including complaint handling and project administration at Huntswood and worked in human resources and sales.

Current Role at Starling Bank

Laura Wright has been employed at Starling Bank as a Card Fraud Analyst since 2020. In this role, she focuses on identifying and mitigating card fraud risks, utilizing her expertise in customer-focused financial services. Her responsibilities include analyzing transaction data, investigating suspicious activities, and implementing fraud prevention measures.

Previous Experience in Financial Services

Prior to her current position, Laura Wright worked at Huntswood in various roles related to financial services. She served as a Complaint Handler from 2017 to 2020, where she managed customer complaints for Lloyds Banking Group. Before that, she was a Project Administrator at Huntswood from 2015 to 2017, also supporting projects for Lloyds Banking Group. Her experience in these roles has equipped her with skills in complaint handling and project management.

Educational Background

Laura Wright studied at the University of South Wales, where she earned a Bachelor of Arts (BA) Hons in Business Management from 2012 to 2015. Prior to that, she completed her A levels at St Davids Catholic College from 2010 to 2012 and obtained her GCSEs at Builth Wells High School from 2005 to 2010. Her educational background provides a foundation for her career in financial services.

Work History in Customer-Focused Roles

Laura has a diverse work history that includes customer-focused positions. She worked as a Sales Assistant and later as a Senior Sales Assistant at Paperchase Products Ltd from 2013 to 2015. Additionally, she briefly worked in the Human Resources Department at Bloomsbury Publishing Plc in 2014. This range of experience has contributed to her strong background in programme and project management.

Travel Experience

In 2017, Laura Wright took a six-month period for travel. This experience may have contributed to her personal and professional development, although specific details about her travels are not provided.

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