Lauren Watts
About Lauren Watts
Lauren Watts is a BCA Team Member with a diverse background in administrative and customer service roles. She has experience working in various organizations, including legal and healthcare settings, and has been in her current position since 2020.
Current Role as BCA Team Member
Lauren Watts has been working as a BCA Team Member since 2020. In this role, she contributes to various tasks and responsibilities within the team, utilizing her extensive background in administrative and customer service roles to enhance team efficiency and support operations.
Previous Experience in Administrative Roles
Prior to her current position, Lauren held several administrative roles. She worked as an Administrative Assistant at University Hospital Southampton NHS FT for four months in 2019. Additionally, she served as an Administrative Assistant at the University of Southampton from 2015 to 2016, where she gained valuable experience in managing administrative tasks within an educational institution.
Legal and Customer Service Background
Lauren's professional background includes experience as a Legal Secretary at Warner Goodman LLP for one year in Fareham, England, from 2012 to 2013. She also worked as a Customer Service Advisor at British Gas for three years from 2009 to 2012, where she developed strong customer interaction skills and service delivery expertise.
Technical Support Experience
Lauren worked as a Service Desk Analyst at Ordnance Survey from 2013 to 2015. In this role, she provided technical support and assistance, helping to resolve issues for users and ensuring smooth operational processes within the organization.
Receptionist Role
Before her current position, Lauren worked as a Receptionist for 11 months in 2019. This role involved managing front desk operations and providing customer service, further enhancing her skills in communication and organization.