Lewis Clements
About Lewis Clements
Lewis Clements is a Card Fraud Team Leader at Starling Bank, where he has worked since 2022. He has a background in customer service and fraud analysis, having previously held various roles at Lloyds Banking Group and Starling Bank.
Work at Starling Bank
Lewis Clements currently holds the position of Card Fraud Team Leader at Starling Bank, a role he has occupied since 2022. He has been instrumental in managing card fraud operations and leading a team dedicated to identifying and mitigating fraud risks. Prior to this position, he served as a Senior Card Fraud Analyst for five months and as a Card Fraud Analyst for one year. His experience at Starling Bank also includes a brief tenure as an Onboarding Specialist in 2020, where he contributed to the onboarding process for new customers.
Previous Experience at Lloyds Banking Group
Lewis Clements worked at Lloyds Banking Group from 2019 to 2020, where he held the role of Customer Service Assistant for one year. He later transitioned to an Accredited Customer Service Advisor position for seven months. His experience at Lloyds provided him with foundational skills in customer service and banking operations, which he later applied in his roles at Starling Bank.
Education and Expertise
Lewis Clements completed his secondary education at Whitchurch High School, where he achieved GCSEs from 2014 to 2016. He furthered his education at the same institution, obtaining A-levels in Mathematics, Physics, Physical Education, and the Welsh Baccalaureate from 2016 to 2018. This educational background has equipped him with analytical skills relevant to his current role in fraud prevention.
Career Progression in Card Fraud Analysis
Lewis Clements has demonstrated a clear career progression in the field of card fraud analysis. He began his journey at Starling Bank as a Card Fraud Analyst in 2020, where he developed expertise in detecting fraudulent activities. His performance led to a promotion to Senior Card Fraud Analyst in 2021, and ultimately to his current role as Card Fraud Team Leader in 2022. His experience reflects a commitment to enhancing security measures within the banking sector.