Lewis Collins
About Lewis Collins
Lewis Collins serves as the Learning and Development Lead at Starling Bank, where he has worked since 2019. He has a strong background in enhancing employee performance through customized training programs, particularly in the financial services sector.
Work at Starling Bank
Lewis Collins has served as the Learning and Development Lead at Starling Bank since 2019. In this role, he focuses on enhancing employee performance through tailored training programs. His responsibilities include developing comprehensive learning modules specifically designed for financial services professionals. Collins actively contributes to the continuous improvement of training strategies, ensuring they align with industry standards. His efforts have led to the successful implementation of innovative training techniques that have been adopted across the company.
Previous Experience at HSBC
Before joining Starling Bank, Lewis Collins worked at HSBC from 2014 to 2019. He began his tenure as a Customer Support Specialist in Southampton, United Kingdom, where he worked for two years. Following this role, he transitioned to a Complaints Representative position, serving for three years until 2019. His experience at HSBC provided him with a solid foundation in customer service and complaint resolution, which he later applied in his learning and development role.
Education and Expertise
Lewis Collins specializes in learning and development within the financial services sector. His expertise includes creating tailored training programs that enhance employee performance. He is skilled in developing comprehensive learning modules that meet the specific needs of financial services professionals. Collins is committed to continuous improvement in training strategies, ensuring they remain relevant and effective in a changing industry landscape.
Achievements in Training Development
Throughout his career, Lewis Collins has demonstrated a proven track record in enhancing employee performance through effective training initiatives. At Starling Bank, he has successfully implemented innovative training techniques that have been adopted company-wide. His ability to develop tailored training programs has contributed to the overall effectiveness of employee development strategies within the organization.