Linzi Munro
About Linzi Munro
Linzi Munro is a Customer Acquisition Operations Manager at Starling Bank, where she has worked since 2022. She previously held roles at Quilter and Starling Bank, focusing on customer experience and innovation, and is dedicated to driving growth and enhancing customer journeys.
Work at Starling Bank
Linzi Munro currently holds the position of Customer Acquisition Operations Manager at Starling Bank, a role she has occupied since 2022. Prior to this, she served as the Business Onboarding Manager at the same institution for three years, starting in 2021. In 2022, she briefly held the position of Customer Acquisition Senior Lead for seven months. During her tenure at Starling Bank, she has been part of a Customer Experience and Innovation team, focusing on delivering customer improvement solutions.
Previous Experience at Quilter
Before joining Starling Bank, Linzi Munro worked at Quilter as a Customer Experience Consultant from 2017 to 2019. During her two years in this role, based in Southampton, United Kingdom, she focused on enhancing customer experiences and outcomes. Her work at Quilter contributed to her expertise in customer journey management.
Education and Expertise
Linzi Munro possesses a strong background in customer experience and operations management. She is passionate about driving growth and innovation to ensure a smooth customer journey. Her expertise includes conducting customer experience analysis and developing innovative solutions to enhance customer satisfaction. She actively seeks development opportunities to further improve her skillset.
Background
Linzi Munro has a background that emphasizes customer experience and operational efficiency. She has demonstrated a commitment to developing individuals and improving engagement within teams. Her unique skillset allows her to collaborate effectively and influence outcomes in complex challenges, making her a valuable asset in her roles.