Lowri Lamendola
About Lowri Lamendola
Lowri Lamendola is a Credit Fraud Investigator at Starling Bank, where she has worked since 2021. She has a diverse background in customer service and financial roles, including previous positions at Allium Lending Group and LUSH in Cardiff, United Kingdom.
Work at Starling Bank
Lowri Lamendola has been employed at Starling Bank as a Credit Fraud Investigator since 2021. In this role, she monitors transaction reports to identify suspicious activities and conducts detailed investigations as necessary. She also proactively identifies trends in financial crime through data analysis and communicates her findings to leadership, contributing to the bank's efforts in fraud prevention.
Previous Experience in Credit and Finance
Prior to her current position, Lowri worked at Allium Lending Group as an Underwriter from 2019 to 2021. During her tenure, she gained experience in assessing creditworthiness and managing lending processes. This role built on her earlier experiences in customer service and brand engagement, particularly during her time at Tesco.
Background in Customer Service
Lowri has extensive experience in customer service, having held multiple positions at Tesco. She worked as a Customer Service Manager for both Live Chat and Calls, as well as in Social Media engagement. Her roles involved managing customer interactions and ensuring service quality. Additionally, she served as a Brand Engagement Executive, focusing on enhancing customer relations.
Experience in the Retail Sector
Lowri has a background in the retail sector, particularly with LUSH | UK & Europe. She held various positions, including Supervisor, Spa Receptionist, and Sales Assistant. Her responsibilities included managing staff, creating social media content, and providing customer service, which contributed to her skills in communication and customer engagement.
Education and Training
Lowri studied at Ysgol Gyfun Gymraeg Glantaf from 2003 to 2009. This educational background provided her with foundational skills that have supported her career in customer service and finance.