Madalene Dixon
About Madalene Dixon
Madalene Dixon is a Customer Service Agent currently employed at Starling Bank in Southampton, England. She has previous experience in customer service roles at Morrisons and Bamboo, and holds a Bachelor of Arts in Criminology from Solent University.
Work at Starling Bank
Madalene Dixon has been employed at Starling Bank as a Customer Service Agent since 2021. In this role, she is responsible for assisting customers with inquiries and providing support to enhance their banking experience. Her position at Starling Bank is based in Southampton, England, where she has contributed to the company's commitment to customer satisfaction.
Previous Employment Experience
Before joining Starling Bank, Madalene Dixon worked as a Customer Service Assistant at Morrisons from 2016 to 2017. This role took place in Chippenham, England, where she gained experience in customer service and support. Following her time at Morrisons, she served as an Outbound Support Consultant at Bamboo from 2018 to 2019 in Southampton. These positions helped her develop skills essential for her current role.
Education and Expertise
Madalene Dixon studied at Solent University, where she pursued a Bachelor of Arts in Criminology from 2017 to 2021. This four-year program provided her with a solid foundation in criminological theories and practices, contributing to her analytical skills and understanding of human behavior, which are valuable in her customer service role.
Background
Madalene Dixon has a background in customer service, having worked in various roles that required direct interaction with customers. Her experience spans several years and includes positions in retail and support services. This diverse background has equipped her with the skills necessary to address customer needs effectively.