Manraj Sidhu
About Manraj Sidhu
Manraj Sidhu is an SME Banking Operations Specialist based in Southampton, England, with a background in customer service and business onboarding. He has a strong educational foundation in business studies and operations management, complemented by expertise in strategic planning and client relationship management.
Work at Starling Bank
Currently, Manraj Sidhu serves as an SME Banking Operations Specialist, a role he has held since 2021. His responsibilities include managing banking operations tailored for small and medium enterprises. This position leverages his extensive experience in customer service and operational management, contributing to the efficiency of banking processes.
Previous Experience in Banking
Prior to his current role, Manraj Sidhu worked at NatWest in various capacities. He began as a Customer Service Representative in 2017 for nine months, followed by a year as a Complaints Representative from 2018 to 2019. He also served as a Business Onboarding Specialist from 2019 to 2021, where he focused on integrating new clients into the banking system.
Education and Expertise
Manraj Sidhu is currently pursuing an Advanced Diploma in Operations Management at Brentwood Open Learning College, a program he started in 2021. He previously studied at Richard Taunton Sixth Form College, where he achieved A Levels in Business Studies, Maths, and Geography from 2012 to 2014. His foundational education includes GCSEs obtained at Kings' School Winchester between 2007 and 2011.
Skills and Specializations
Manraj Sidhu has demonstrated expertise in strategic planning and decision-making, focusing on streamlining business processes. He possesses strong skills in complex problem resolution and team leadership, which contribute to operational excellence. His background includes project support and analysis, enhancing the effectiveness of banking operations and fostering client relationships.
Achievements in Customer Service
Manraj Sidhu has a proven track record in revenue and profit growth through effective client relationship building and customer service. His experience in various roles within the banking sector has equipped him with the skills necessary to enhance customer satisfaction and operational efficiency.