Max James
About Max James
Max James is a Customer Service Representative at Starling Bank, with a diverse background in hospitality and event management. He holds a Bachelor's degree in Creative Events Management from Arts University Bournemouth and has worked in various roles across the UK, including as a bartender, holiday representative, and publicist.
Current Role at Starling Bank
Max James has been employed at Starling Bank as a Customer Service Representative since 2020. In this role, he engages with customers to address inquiries and provide support. His position involves assisting clients with their banking needs and ensuring a positive customer experience. Working in Cardiff, Wales, he has contributed to the bank's commitment to customer service excellence.
Previous Employment Experience
Max James has a diverse work history that includes various roles in the hospitality and events sectors. He worked as a Delivery Driver at Domino's for six months in 2014 and held positions such as Bartender at Britannia Hotels Ltd and Las Iguanas. Additionally, he served as a Holiday Rep at Outgoing Ltd and as an Evening Supervisor at Compass Group. His experience also includes working with music teams at Boomtown Fair and supervising zones at Hotbox Events.
Education and Expertise
Max James studied at Arts University Bournemouth, where he earned a Bachelor's degree in Creative Events Management from 2017 to 2020. During his studies, he gained practical experience by staging live events and held various roles, including Fundraising Manager and Production Manager. He has developed expertise in project management, particularly in creating comprehensive business plans that include financial forecasts and marketing strategies.
Background in Event Management
Max James has a background in event management, having worked on staging a wide range of live events during his university studies. His roles included Artist Liaison and Communication Officer, which provided him with valuable experience in coordinating events and managing communications. This background supports his current interests in business methodology within project management.