Mohammed Quraishi (Yaaseen)

Customer Service Team Lead @ Starling Bank

About Mohammed Quraishi (Yaaseen)

Mohammed Quraishi, also known as Yaaseen, is a Customer Service Team Lead at Starling Bank, where he has worked since 2020. He previously held roles at Admiral Group Plc, including Team Leader and Claims Handler, and studied Marketing at the University of South Wales.

Work at Starling Bank

Mohammed Quraishi currently holds the position of Customer Service Team Lead at Starling Bank. He has been with the organization since 2020, contributing to the customer service department for four years. His role involves overseeing customer service operations and ensuring high standards of service delivery in Cardiff, Wales.

Previous Experience at Admiral Group Plc

Prior to his current role, Mohammed Quraishi worked at Admiral Group Plc for a total of six years. He served as a Claims Handler from 2014 to 2018, where he managed claims processes. He then advanced to the position of Team Leader from 2018 to 2020, leading a team in Cardiff, United Kingdom.

Education and Expertise

Mohammed Quraishi completed his secondary education at Cathays High School, where he achieved his GCSE qualifications from 2007 to 2014. He furthered his education at the University of South Wales, studying Business and Marketing from 2014 to 2017, which provided him with foundational knowledge in marketing principles and business strategies.

Career Progression

Mohammed Quraishi's career has shown a clear progression in the customer service and claims handling sectors. Starting as a Claims Handler at Admiral Group Plc, he developed his skills over four years before moving into a leadership role. His transition to Customer Service Team Lead at Starling Bank highlights his growth and expertise in managing customer service operations.

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