Mudassar Garasia
About Mudassar Garasia
Mudassar Garasia is an Onboarding Specialist at Starling Bank, where he has worked since 2018. He holds a BA Hons in Business Management and an MA Management Certificate from the University of Westminster.
Work at Starling Bank
Mudassar Garasia has been serving as an Onboarding Specialist at Starling Bank since 2018. In this role, he is responsible for facilitating the onboarding process for new clients, ensuring a smooth transition and integration into the bank's services. Prior to his current position, he worked in Operations Support at Starling Bank for two months in 2018. His experience at Starling Bank has contributed to his understanding of customer needs and operational efficiency within the banking sector.
Education and Expertise
Mudassar Garasia holds a BA Hons in Business Management from the University of Westminster, which he completed from 2008 to 2012. He furthered his education with an MA Management Certificate from the same institution, studying from 2014 to 2015. Additionally, he achieved a BTEC National Diploma in ICT with Triple Distinction from Gladesmore Sixth Form between 2005 and 2007. His educational background equips him with a solid foundation in management and operational processes.
Background
Mudassar Garasia completed his secondary education at Gladesmore Community School, where he studied subjects including English Literature, English Language, Maths, ICT, Statistics, Science, Art, and Media, achieving his GCSEs from 2000 to 2005. His diverse educational background has contributed to his ability to communicate effectively and build positive relationships in his professional roles.
Achievements in Customer Service
At Fresh Farm Catering, Mudassar Garasia was known for his commitment to delivering outstanding customer service. He played a key role in building and sustaining positive relationships with customers, which led to repeat business. His responsibilities included reviewing and improving processes to align operational output with customer expectations. He also coordinated operational workloads to ensure timely delivery of orders, demonstrating his ability to manage resources effectively.
Technical Skills
Mudassar Garasia is proficient in Microsoft Office, with a particular emphasis on Excel. He utilizes these skills to produce customer invoices and manage data effectively. His technical expertise supports his operational roles and enhances his ability to contribute to process improvements and customer service initiatives.