Neuza Alexandra Machado
About Neuza Alexandra Machado
Neuza Alexandra Machado is a Customer Service Representative with extensive experience in the field, currently employed at Starling Bank since 2019. She holds a major in English Studies and has a keen interest in learning German and Russian languages.
Current Role at Starling Bank
Neuza Alexandra Machado has been employed as a Customer Service Representative at Starling Bank since 2019. She operates from Southampton, United Kingdom, and has accumulated five years of experience in this role. Her responsibilities include assisting customers with inquiries, providing support, and ensuring a high level of service.
Previous Experience in Customer Service
Before joining Starling Bank, Neuza worked in various customer service roles. She served as a Customer Service Representative Supervisor at Impact Call Centre from 2017 to 2019 in Romsey, UK. Prior to that, she held positions at Holland and Barrett SEA as a Customer Care Advisor for ten months in 2016 and at Old Mutual Wealth UK as a Customer Service Administrator for seven months from 2016 to 2017.
Educational Background
Neuza studied at Externato João Alberto Faria from 2006 to 2009, focusing on Línguas e Humanidades. She later attended Faculdade de Letras, Universidade de Lisboa, where she earned a Licenciatura in Letras - Língua Inglesa e Literaturas de Língua Inglesa from 2010 to 2013. Her academic background has provided her with a strong foundation in language studies.
Language Skills and Interests
Neuza has a major in English Studies and has developed an interest in learning additional languages, specifically German and Russian. This interest reflects her commitment to expanding her linguistic abilities and enhancing her communication skills.
Early Career at McDonald's
Neuza began her career as a Crew Member at McDonald's, where she worked for nine months from 2015 to 2016. This role provided her with initial experience in the fast-paced customer service environment.