Olivia Beedell

Customer Service Team Lead @ Starling Bank

About Olivia Beedell

Olivia Beedell is a Customer Service Team Lead at Starling Bank in Cardiff, Wales, with a strong background in customer service and interpersonal skills. She transitioned from a retail leadership role at Outfit Fashion to a customer service advisor position before advancing to her current role at Starling Bank.

Work at Starling Bank

Olivia Beedell currently serves as the Customer Service Team Lead at Starling Bank, a position she has held since 2021. In this role, she oversees customer service operations in Cardiff, Wales. Prior to her current position, she worked as a Customer Service Advisor at Starling Bank from 2020 to 2021. Her experience in both roles has contributed to her development of a personal and attentive approach to customer service, essential for assisting customers in managing their finances.

Previous Experience in Retail

Before joining Starling Bank, Olivia Beedell worked at Outfit Fashion as a Team Lead from 2018 to 2020. This role allowed her to gain valuable leadership experience in a retail environment. She transitioned from this retail leadership position to a customer service advisor role at Starling Bank to build a foundation for her future career progression in the financial services sector.

Education and Expertise

Olivia Beedell studied at Stanwell School from 2010 to 2017, completing seven years of education. Her academic background has provided her with a strong foundation for her career in customer service. She has developed strong interpersonal skills, which have been instrumental in her roles within the customer service sector, particularly at Starling Bank, an award-winning fintech organization.

Background

Olivia Beedell has a diverse background that includes experience in both retail and financial services. Her career began in the retail sector, where she honed her leadership and customer service skills. This experience laid the groundwork for her transition to the financial services industry, where she has continued to develop her expertise in customer relations.

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