Pavlos Rigopoulos
About Pavlos Rigopoulos
Pavlos Rigopoulos is a Business Analyst at Starling Bank, where he has worked since 2019. He has over a decade of experience in the financial services industry, specializing in customer onboarding, compliance, and financial crime screenings.
Work at Starling Bank
Pavlos Rigopoulos has been employed at Starling Bank as a Business Analyst since 2019. In this role, he focuses on customer onboarding and compliance, utilizing his expertise in Know Your Customer (KYC) and Customer Due Diligence (CDD) processes. His responsibilities include analyzing business requirements and ensuring adherence to regulatory standards. His tenure at Starling Bank has contributed to the development of effective strategies for financial services.
Education and Expertise
Pavlos Rigopoulos holds a Bachelor of Science (BSc) in Astrophysics from Ethnikon kai Kapodistriakon Panepistimion Athinon. He also earned a Master of Arts (M.A.) in Classical, Ancient Mediterranean and Near Eastern Studies and Archaeology from University College London. Additionally, he has two Bachelor of Arts (B.A.) degrees from The American College of Greece, one in Management, Organizational Behavior & Human Resources and another in History. His educational background supports his analytical skills and understanding of complex systems.
Background in Financial Services
Pavlos Rigopoulos has over a decade of experience in the financial services industry. He began his career at Hellenic Telecommunications Organisation as a Customer Service Representative before transitioning to Citi, where he worked as a Citiphone representative. His extensive experience includes various roles at HSBC Retail Banking and Wealth Management, where he served as a Personal Banker, Financial Planning Manager, and in multiple customer service capacities. His background has equipped him with a comprehensive understanding of customer needs and compliance requirements.
Professional Experience Prior to Starling Bank
Before joining Starling Bank, Pavlos Rigopoulos worked at HSBC Retail Banking and Wealth Management for several years in various roles, including Phone Banking and Customer Value Management. He also served as a Personal Banker and Financial Planning Manager, focusing on customer service and financial planning. His earlier experience at Citi as a Citiphone representative further solidified his foundation in customer service within the financial sector.
Involvement in Compliance and Financial Crime Prevention
Pavlos Rigopoulos has been involved in Anti-Money Laundering (AML) efforts and financial crime screenings throughout his career. His expertise in KYC and CDD processes is critical in his current role at Starling Bank, where he ensures compliance with regulatory requirements. His focus on customer onboarding and compliance reflects his commitment to maintaining the integrity of financial operations.