Princess E.

Princess E.

Onboarding Analyst @ Starling Bank

About Princess E.

Princess E. is an Onboarding Analyst at Starling Bank, specializing in mobile banking products and customer due diligence processes. She holds a Bachelor's degree in Accounting and Finance from the University of Hertfordshire and has experience in customer service and sales.

Work at Starling Bank

Currently, Princess E. serves as an Onboarding Analyst at Starling Bank, a position she has held since 2019. In this role, she utilizes her extensive mobile banking product knowledge to facilitate the onboarding process for new customers. Her responsibilities include assessing high-risk applications, particularly those involving Politically Exposed Persons (PEPs) and sanction matches. She has developed a comprehensive knowledge base for Customer Due Diligence (CDD) and Enhanced Due Diligence (EDD) processes, contributing to the bank's compliance and risk management efforts.

Education and Expertise

Princess E. has a solid educational background in finance and technology. She studied at Christ the King Sixth Form College, where she completed her A-Levels from 2014 to 2016. She then attended the University of Hertfordshire, earning a Bachelor's degree in Accounting and Finance from 2016 to 2019. In 2020, she further enhanced her skills by completing a Python course at Udacity. Her expertise includes mobile banking products and risk assessment, particularly in identifying high-risk applications.

Background

Before joining Starling Bank, Princess E. gained experience in customer service and retail. She worked as a Sales Associate at John Lewis in Hertfordshire for 10 months in 2017-2018. Additionally, she served as a Customer Service Agent at Mears Group PLC for 6 months in 2017. These roles helped her develop strong communication and customer relationship skills, which are essential in her current position.

Achievements

Princess E. has developed a comprehensive knowledge base for Customer Due Diligence (CDD) and Enhanced Due Diligence (EDD) processes during her tenure at Starling Bank. She possesses expertise in identifying high-risk applications, including Politically Exposed Persons (PEPs) and sanction matches. These contributions reflect her commitment to maintaining compliance and enhancing the bank's risk management framework.

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