R Farzana Miah
About R Farzana Miah
R Farzana Miah is a CS Coach (Supervisor) with a background in customer service and education. She is currently pursuing an LLM in Legal Practice at BPP Law School while working in the FinTech industry.
Current Role as CS Coach (Supervisor)
R Farzana Miah currently holds the position of CS Coach (Supervisor) in the FinTech industry, a role she has occupied since 2021. In this capacity, she focuses on enhancing customer service skills and awareness within a regulated environment. Her experience in this role contributes to the overall efficiency and effectiveness of customer service operations.
Previous Experience in Customer Service
Prior to her current role, R Farzana Miah accumulated significant experience in customer service. She worked as a Customer Service representative from 2019 to 2021 in Finsbury Avenue. Additionally, she served as a Telephone Advisor at Citizens Advice Bureau for three months in 2017 in Wandsworth, and she was a Sales Assistant at Dunelm for two years from 2017 to 2019 in Beckton, London.
Educational Background in Law
R Farzana Miah has a solid educational foundation in law. She earned her Bachelor of Laws (LLB) from the University of Roehampton, completing her studies from 2016 to 2019. Following this, she pursued further education at BPP Law School, where she achieved a Master of Laws (LLM) and completed the Legal Practice Course (LPC) in 2020.
Teaching and Tutoring Experience
R Farzana Miah has experience in education, having worked as a Supervisor and Senior English Tutor at Hackney Tuition Centre from 2016 to 2018. This role involved overseeing tutoring sessions and providing educational support to students, enhancing her skills in communication and leadership.
Early Career and Work Experience
In the early stages of her career, R Farzana Miah gained valuable experience through various roles. She worked as a Sales Assistant at The Perfume Shop for two months in 2015 at Stratford Shopping Centre, London. Additionally, she completed a month of work experience at Ashurst in 2015, which provided her with insights into the legal profession.