Rachel Beer
About Rachel Beer
Rachel Beer is a Financial Crime Analytics Officer at Starling Bank, having previously held various roles at HSBC over a span of several years. She has extensive experience in customer relations, root cause analysis, and complaint management.
Work at Starling Bank
Rachel Beer has been employed at Starling Bank as a Financial Crime Analytics Officer since 2021. In this role, she focuses on analyzing financial crime data to identify and mitigate risks associated with fraudulent activities. Her expertise contributes to the bank's commitment to maintaining security and compliance within its operations.
Experience at HSBC
Rachel Beer has extensive experience at HSBC, where she held multiple positions over several years. She began as a Commercial Associate in Llansamlet, Swansea, from 2014 to 2015, and later worked in similar roles in Swansea. Her positions included Commercial Customer Relations Officer from 2016 to 2018, Root Cause Analysis Manager from 2018 to 2020, and Executive Complaints Manager from 2020 to 2021. She also served as a Meet & Greet for 9 months in 2015 and as an FOS Analyst in 2018.
Education and Expertise
Rachel Beer studied at the University of Wales Trinity Saint David, where she completed a Foundation Degree in Art & Design, achieving a Merit. This educational background provides her with a unique perspective in her current role within financial crime analytics, combining analytical skills with a creative approach.
Background
Rachel Beer has a background in customer relations and financial analysis, primarily gained through her roles at HSBC and Starling Bank. Her career trajectory reflects a focus on improving customer experiences and addressing financial crime, showcasing her adaptability and commitment to the financial services sector.