Rachna Mandal
About Rachna Mandal
Rachna Mandal serves as the Payment Operations Team Lead, having accumulated extensive experience in payment operations since 2016. She holds a BSc (Honours) in Mathematics with a focus on Financial Mathematics from The University of Manchester.
Current Role as Payment Operations Team Lead
Rachna Mandal serves as the Payment Operations Team Lead, a position she has held since 2020. In this role, she oversees payment operations, ensuring efficiency and accuracy in processing transactions. Her responsibilities include managing team performance and implementing operational improvements.
Previous Experience in Payment Operations
Rachna has a background in payment operations, having worked in various roles prior to her current position. She was a Payment Specialist from 2018 to 2019, followed by a role as Senior Payments Specialist from 2019 to 2020. Additionally, she worked as a Payments Associate at World First from 2016 to 2017 and as a Treasury Banking Operations Executive at Close Brothers from 2017 to 2018.
Educational Background
Rachna Mandal studied at the University of Manchester from 2007 to 2010, where she earned a BSc (Honours) in Mathematics with a focus on Financial Mathematics. She also attended Barking Abbey 6th Form College from 2005 to 2007, achieving A-Level and AS-Level qualifications. Earlier, she completed her IGCSEs at Premier Academy in Nairobi.
Early Career Experience
Rachna's early career includes a voluntary position as an Administrative Assistant at the Department for Work and Pensions (DWP) in 2012. This role lasted for one month and provided her with foundational experience in administrative tasks.