Raj Kaur Deusi
About Raj Kaur Deusi
Raj Kaur Deusi is a Collections Exceptions Team Lead at Starling Bank, where she has worked since 2021. She has a diverse background in banking and customer service, with previous roles at Virgin Money and various positions at Starling Bank.
Current Role at Starling Bank
Raj Kaur Deusi serves as the Collections Exceptions Team Lead at Starling Bank, a position held since 2021. In this role, she oversees the management of collections exceptions, ensuring efficient processes and resolution of issues. Her leadership contributes to the bank's operational effectiveness in collections.
Previous Experience at Starling Bank
Raj Kaur Deusi has held multiple positions at Starling Bank prior to her current role. She worked as a Customer Service Team Member from 2018 to 2019, then transitioned to a Credit Operations and Exceptions Processing Specialist from 2019 to 2020. Following that, she served as an SME Credit Operations Specialist from 2020 to 2021. Additionally, she was a Technical Subject Matter Expert in Customer Service for a brief period in 2019.
Experience at Virgin Money
Before joining Starling Bank, Raj Kaur Deusi worked at Virgin Money as a Banking Associate for one year, from 2017 to 2018. This role provided her with foundational experience in the banking sector, contributing to her subsequent positions in customer service and credit operations.
Educational Background
Raj Kaur Deusi studied at the University of Roehampton, where she earned a degree in Business Management with Economics from 2013 to 2016. Her education provided her with a solid foundation in business and managerial economics, which supports her professional roles in the banking industry.
Early Career Experience
Before her banking career, Raj Kaur Deusi gained experience in various roles. She worked as an Administrative Assistant at KENSINGTON PLUMBING COMPANY LTD from 2010 to 2016 and briefly at Servitech Solutions in 2009. Additionally, she worked as a Sales Associate at Harrods for three months in 2016, which enhanced her customer service skills.