Rhian Sparkes
About Rhian Sparkes
Rhian Sparkes is a Collections QA professional with over a decade of experience in the financial sector. She has worked at Starling Bank since 2021 and previously spent nine years at Huntswood as an Operational Outcome Tester.
Work at Starling Bank
Rhian Sparkes has been employed at Starling Bank since 2021. Initially, she worked as a Collections Specialist for one month before transitioning to her current role as Collections QA. In this capacity, she has contributed to the bank's collections processes for three years, focusing on quality assurance within the collections team.
Previous Experience at Huntswood
Before joining Starling Bank, Rhian Sparkes worked at Huntswood from 2012 to 2021. During her nine-year tenure, she held the position of Operational Outcome Tester. In this role, she was responsible for evaluating operational processes and ensuring compliance with established standards.
Professional Background
Rhian Sparkes has a background in collections and operational testing. Her experience spans over a decade, with significant roles in both Starling Bank and Huntswood. This professional history has provided her with expertise in quality assurance and operational outcomes in the financial services sector.
Career Progression
Rhian Sparkes has demonstrated a clear career progression from her role at Huntswood to her current position at Starling Bank. Her transition from Collections Specialist to Collections QA indicates a focus on enhancing the quality of collections processes and outcomes within the banking industry.