Richard Flynn
About Richard Flynn
Richard Flynn is a Customer Service Manager at Starling Bank, where he has worked since 2020. He previously held positions as Branch Manager at TSB Bank and Retention Manager at Reassured.
Work at Starling Bank
Richard Flynn has been employed at Starling Bank as a Customer Service Manager since 2020. In this role, he oversees customer service operations, ensuring that clients receive effective support and assistance. His responsibilities include managing a team, addressing customer inquiries, and implementing service improvements to enhance customer satisfaction.
Previous Experience at TSB Bank
Prior to his current position, Richard Flynn served as a Branch Manager at TSB Bank from 2017 to 2020. During his three years in this role, he managed branch operations in Hampshire, England. His duties involved overseeing daily banking activities, leading staff, and ensuring compliance with banking regulations.
Experience at Reassured
Richard Flynn worked at Reassured as a Retention Manager from 2009 to 2015. Over the course of six years, he focused on customer retention strategies, developing initiatives to maintain client relationships and improve service delivery. His role contributed to the company's efforts in enhancing customer loyalty.
Career Overview
Richard Flynn has accumulated significant experience in customer service and management within the banking and insurance sectors. His career spans over a decade, with roles that include management positions at TSB Bank and Reassured, leading to his current role at Starling Bank. His background reflects a commitment to customer service excellence.