Richard Jackson
About Richard Jackson
Richard Jackson is a Retail Dispute Analyst with over nineteen years of experience in sales, specializing in both direct and telephone environments. He has held various positions in the finance sector, including roles at Barclays Partner Finance and Black Horse Finance, and has a strong track record of exceeding targets.
Work at Starling Bank
Richard Jackson has been employed at Starling Bank since 2020. He initially served as a BCA Team Member for a period of seven months. Following this role, he transitioned to his current position as a Retail Dispute Analyst, where he has been working for four years. His responsibilities include handling retail disputes and ensuring customer satisfaction within the banking environment. His tenure at Starling Bank is marked by his commitment to achieving targets and contributing to team objectives.
Education and Expertise
Richard Jackson studied at the University of Wales Institute, Cardiff (UWIC) from 1992 to 1996. He focused on Hotel and Catering, achieving a BTec qualification during this four-year period. His educational background has equipped him with skills relevant to customer service and sales, which he has applied throughout his career in various financial roles.
Background in Financial Services
Richard Jackson has over nineteen years of experience in sales, primarily within the financial services sector. He worked at Barclays Partner Finance as a Retail Client Sales Manager from 2011 to 2020, where he was responsible for managing client relationships and driving sales performance. Prior to that, he spent ten years at Black Horse Finance, where he held roles as a Sales Advisor and a Complaints Advisor. His extensive background has provided him with a comprehensive understanding of sales dynamics and customer interaction.
Achievements in Sales Performance
Throughout his career, Richard Jackson has consistently exceeded sales targets and demonstrated resilience under pressure. His ability to thrive in both direct face-to-face and telephone sales environments has contributed to his recognition as a strong team player with a target-oriented mindset. His performance in various roles has established him as a reliable professional in the financial services industry.