Roshni Bharadia
About Roshni Bharadia
Roshni Bharadia is a 24/7 Fraud Investigator at Starling Bank, where she has worked since 2019. She has a diverse background in customer service, analysis, and event coordination, with previous roles at organizations such as CGI, Apple, and NHS England.
Current Role as 24/7 Fraud Investigator
Roshni Bharadia currently works as a 24/7 Fraud Investigator at Starling Bank, a position she has held since 2019. In this role, she is responsible for identifying and mitigating fraudulent activities, ensuring the security of customer accounts. Her experience in customer service and fraud investigation enables her to effectively analyze situations and respond to potential threats.
Previous Experience at Starling Bank
Before her current role, Roshni Bharadia worked at Starling Bank as a Customer Service Specialist from 2018 to 2019. During her nine-month tenure in London, she developed skills in customer interaction and support, which laid the groundwork for her later specialization in fraud investigation.
Professional Background in Technology and Administration
Roshni Bharadia has a diverse professional background, having worked as a Test Analyst at CGI from 2017 to 2018 and as a Clinical Administrator at NHS England from 2015 to 2016. Her role at CGI involved testing software systems, while her position at NHS England focused on administrative tasks within a clinical setting. These experiences contributed to her analytical and organizational skills.
Education and Qualifications
Roshni Bharadia studied Business Information Technology at Birmingham City University, where she earned her Bachelor's Degree from 2012 to 2015. This educational background provided her with a solid foundation in both business principles and information technology, which she applies in her current and previous roles.
Skills and Attributes
Roshni Bharadia possesses strong communication skills, enabling her to understand the needs of both businesses and clients effectively. She is recognized for her ability to work independently or collaboratively, a skill honed through her experience in client-facing roles. Additionally, her fast learning ability and inquisitive nature allow her to adapt to various challenging environments.