Roxxanne Olaibi
About Roxxanne Olaibi
Roxxanne Olaibi is a Senior Retail & Card Fraud Analyst at Starling Bank, bringing a legal background and extensive experience in the banking industry to her role. She has worked in various positions related to fraud analysis and customer service, demonstrating expertise in chargebacks and fraud detection.
Work at Starling Bank
Roxxanne Olaibi has been employed at Starling Bank since 2020, currently holding the position of Senior Retail & Card Fraud Analyst. In this role, she utilizes her expertise in fraud detection and chargebacks to enhance the bank's fraud prevention strategies. Prior to her current position, she served as a Fraud Specialist at Starling Bank for six months, where she focused on identifying and mitigating fraudulent activities. Her tenure at Starling Bank reflects her commitment to improving security measures within the banking sector.
Education and Expertise
Roxxanne Olaibi earned her Bachelor of Laws (LLB) from BPP Law School, completing her studies from 2010 to 2013. This legal background equips her with a unique perspective in handling fraud cases within the banking industry. Additionally, she has expertise in chargebacks and fraud detection, essential skills for her roles in financial institutions. Her educational qualifications and professional experience contribute to her comprehensive understanding of financial systems and consumer protection.
Background in Banking
Roxxanne Olaibi has a solid background in the banking industry, having worked in various roles that enhance her understanding of financial services. She began her career at HSBC Retail Banking and Wealth Management, where she served as a Customer Services Officer and later as a Premier Relationship Officer. Her experience spans from 2013 to 2015, during which she developed skills in customer relations and financial management. Additionally, she worked as an Adjudicator at the Financial Ombudsman Service from 2015 to 2019, further solidifying her expertise in resolving financial disputes.
Professional Experience
Roxxanne Olaibi has accumulated diverse professional experience in the financial sector. She worked at Sainsbury's in the Pharmacy Department for five years, where she gained valuable customer service skills. Her roles at HSBC included both customer-facing positions and more specialized functions, allowing her to develop a well-rounded skill set. This varied experience has equipped her with the knowledge necessary to navigate complex financial systems and address customer needs effectively.