Sarah Cummins
About Sarah Cummins
Sarah Cummins is a Team Lead at Starling Bank in Cardiff, United Kingdom, with a strong background in leadership and team management. She previously worked for 18 years at British Gas, where she developed skills in performance management and customer service.
Work at Starling Bank
Sarah Cummins has been employed at Starling Bank as a Team Lead since 2020. In this role, she is responsible for overseeing team operations and ensuring that performance targets are met. Her leadership contributes to the bank's commitment to providing high-quality customer service. She operates from the Cardiff location, where she applies her extensive experience in team management.
Previous Experience at British Gas
Prior to her current role, Sarah Cummins worked at British Gas for 18 years, serving as a Team Manager from 2002 to 2020. Based in Cardiff, she developed her leadership skills during this time, focusing on inspiring teams, setting performance targets, and coaching individuals. Her long tenure at British Gas provided her with a solid foundation in team management.
Education and Expertise
Sarah Cummins studied at the University of Portsmouth, where she earned a BA Hons in Russian and Soviet Studies from 1996 to 1998. This educational background complements her professional experience, enhancing her analytical and communication skills. Her expertise in leadership is characterized by a positive management style and the ability to create supportive work environments.
Leadership Skills and Management Style
Sarah Cummins possesses a broad skillset in leadership, which includes inspiring teams, managing performance, and coaching individuals. She is known for her positive and flexible management style, which fosters a professional customer service environment. Her approach supports team members in meeting and exceeding company targets, contributing to overall organizational success.