Sarah Nevill
About Sarah Nevill
Sarah Nevill is a Payment Fraud Prevention Manager at Starling Bank, where she has worked since 2022. She has a diverse background in customer service and management, with previous roles at O2 and Vita Student.
Current Role at Starling Bank
Sarah Nevill serves as the Payment Fraud Prevention Manager at Starling Bank, a position she has held since 2022. In this role, she is responsible for overseeing strategies and initiatives aimed at preventing payment fraud. Her expertise in fraud prevention is critical to maintaining the integrity of financial transactions at the bank. She is based in Southampton, England, where she applies her knowledge to enhance security measures and protect customers.
Previous Experience at Starling Bank
Prior to her current role, Sarah Nevill worked at Starling Bank in various capacities. She began as a Customer Service Team Member from 2019 to 2021, where she developed her skills in customer interaction and service. She then transitioned to the role of Victim Fraud Specialist for a brief period in 2021, followed by a year as a Senior Payment Fraud Prevention Specialist from 2021 to 2022. Each position contributed to her understanding of fraud prevention and customer service.
Career Background at O2 (Telefónica UK)
Sarah Nevill has a significant background in retail management, having worked at O2 (Telefónica UK) for several years. She held the position of Assistant Store Manager at the flagship store from 2013 to 2018, where she managed store operations and staff. Additionally, she served as an Assistant Store Manager on secondment from 2012 to 2013 and as a Sales Advisor from 2011 to 2012. These roles provided her with valuable experience in sales and customer service.
Education and Training
Sarah Nevill studied at City College Southampton, where she acquired foundational knowledge and skills that have supported her career in customer service and fraud prevention. Her education has been instrumental in her professional development, allowing her to advance in various roles across different organizations.
Additional Work Experience
In addition to her roles at Starling Bank and O2, Sarah Nevill has worked in various positions that contributed to her professional growth. She was an Assistant Residence Manager at Vita Student from 2018 to 2019 and held a position as a Telesales Agent at Anglian Home Improvements from 2010 to 2011. She also worked as a Sales Assistant at Jane Norman in 2011. These experiences have equipped her with a diverse skill set applicable to her current role.