Sean Lockwood
About Sean Lockwood
Sean Lockwood is a Quality Assurance Lead at Starling Bank, with over a decade of experience in the financial services industry, specializing in quality assurance and compliance. His career includes various roles across international locations, including the UK, Canada, and Australia.
Current Role at Starling Bank
Sean Lockwood serves as the Quality Assurance Lead at Starling Bank, a position he has held since 2019. In this role, he focuses on ensuring the quality and compliance of financial services provided by the bank. His responsibilities include overseeing quality assurance processes and managing teams to maintain high standards in service delivery.
Previous Work Experience
Sean Lockwood has a diverse work history in the financial services sector, with roles spanning over a decade. He has held positions such as Senior Case Manager at Barclays and Quality Assurance/PPI Review Team Manager at Regulatory Finance Solutions. His experience also includes managing teams at Momenta Operations and Capita, where he focused on rectification processes and quality assurance.
Education and Qualifications
Sean Lockwood studied Business Management & Financial Services at Humber College, where he achieved a Diploma in 2018. His educational background provides him with a solid foundation in financial principles and management practices, which supports his professional roles in quality assurance and compliance.
International Experience
Sean Lockwood has worked in various international locations, including the UK, Canada, and Australia. This experience has allowed him to gain diverse cultural and professional insights, enhancing his ability to manage teams and processes in the financial services industry across different regions.
Skills in Quality Assurance and Compliance
With extensive experience in quality assurance and compliance, Sean Lockwood has developed strong skills in handling complaints and remediation within the financial services sector. He has been actively involved in business-as-usual (BAU) operations, ensuring that processes run smoothly and efficiently.