Shannon Chadwick
About Shannon Chadwick
Shannon Chadwick is an Onboarding Specialist at Starling Bank with expertise in KYC and KYB processes. She has a background in customer service and finance, along with experience in complaint handling and training within the financial sector.
Work at Starling Bank
Shannon Chadwick has been employed at Starling Bank as an Onboarding Specialist since 2021. In this role, she focuses on integrating new clients into the bank's systems and ensuring a smooth onboarding experience. Her responsibilities include managing the Know Your Customer (KYC) and Know Your Business (KYB) processes, which are critical for compliance and risk management in the financial sector.
Previous Experience at Lloyds Banking Group
Before joining Starling Bank, Shannon Chadwick worked as a contractor at Lloyds Banking Group from 2015 to 2020. During her five years there, she developed expertise in customer onboarding and compliance processes, particularly in KYC and KYB. This experience provided her with a solid foundation in the financial services industry.
Educational Background
Shannon Chadwick studied at St Davids College from 2012 to 2014, where she focused on English Literature, Economics, and Film. She then attended Cardiff Metropolitan University from 2014 to 2015, earning a qualification in Accounting and Finance. Her educational background supports her expertise in financial processes and customer service.
Volunteer Work with Royal Voluntary Service
In addition to her professional roles, Shannon Chadwick has been a volunteer with the Royal Voluntary Service since 2018. Her volunteer work spans six years, during which she has contributed to community initiatives and gained valuable experience in service delivery and support.
Pursuing a Counselling Diploma
Shannon Chadwick is currently pursuing a Counselling Diploma to enhance her personal and professional skills. This educational endeavor reflects her commitment to continuous learning and development in her career.