Stefanie De Zille
About Stefanie De Zille
Stefanie De Zille serves as the Onboarding Team Lead at Starling Bank, bringing nine years of experience in the banking industry. She has a diverse educational background in psychology, finance, and law, and has demonstrated a strong commitment to customer service throughout her career.
Work at Starling Bank
Stefanie De Zille has been serving as the Onboarding Team Lead at Starling Bank since 2019. In this role, she is responsible for overseeing the onboarding process for new clients, ensuring a smooth transition into the bank's services. Her position involves coordinating with various teams to enhance the customer experience and streamline operations. Starling Bank, known for its digital banking solutions, benefits from her expertise in financial services and customer service.
Experience in the Banking Industry
With nine years of experience in the banking industry, Stefanie De Zille has developed a strong foundation in financial services. Her career includes significant roles that emphasize her ability to adapt and learn quickly in various banking environments. Currently, she also holds the position of Assistant Relationship Director at Bank of Scotland, where she has worked since 2005. This dual experience showcases her extensive knowledge and commitment to the banking sector.
Educational Background
Stefanie De Zille's educational journey includes studies at Canterbury College, where she focused on Psychology, General Studies, English, and Sociology from 1999 to 2001. She furthered her education at The Ifs School of Finance, studying Banking, Corporate Finance, and Law from 2009 to 2011. Additionally, she attended Dover Grammar School for one year in 1998. This diverse educational background supports her roles in the banking industry.
Previous Work Experience
Before her extensive career in banking, Stefanie De Zille worked at Kent Express Dental Supplies as an Outbound Sales representative from 2003 to 2005. This role in sales provided her with foundational skills in customer interaction and service, which she has carried into her banking career. Her transition from sales to banking illustrates her versatility and ability to adapt to different professional environments.
Customer Service Commitment
Stefanie De Zille demonstrates a commitment to exceptional customer service throughout her professional roles. Her customer-centric approach is evident in her current position at Starling Bank, where she focuses on improving the onboarding experience for clients. Her ability to learn quickly and adapt to new roles further enhances her effectiveness in delivering quality service in the banking sector.