Tina Langford
About Tina Langford
Tina Langford is a Customer Service Team Member at Starling Bank in Southampton, England, where she has worked since 2019. With over 25 years of experience in sales and service across various industries, she has developed proficiency in customer support and CRM systems.
Work at Starling Bank
Tina Langford has been a Customer Service Team Member at Starling Bank since 2019. Based in Southampton, England, she has accumulated five years of experience in this role. In her position, she manages customer queries through various channels, including email tickets, telephone calls, and live web chat. Her role involves addressing customer needs and providing support in a fast-paced banking environment.
Previous Employment Experience
Before joining Starling Bank, Tina Langford worked at Thermo Fisher Scientific as a Customer Sales Representative from 2003 to 2012. She spent nine years in this role, focusing on customer sales. Additionally, she worked at Office Angels as an Office Temp from 1999 to 2003 and served as a Sales Administration Coordinator at GDC GROUP Ltd for five months in 2012. Her diverse work history spans over 25 years in sales and service environments across various industries.
Education and Expertise
Tina Langford studied at Loughton County High School for Girls, where she completed her GCSEs from 1983 to 1988. She achieved qualifications in subjects including English, English Literature, Mathematics, French, Typing, Childcare, Biology, and Geography. Her educational background supports her proficiency in customer service and sales roles, where effective communication and organizational skills are essential.
Skills and Proficiencies
Tina Langford possesses extensive experience in sales order entry, invoicing, and database management. She is proficient in using various Customer Relationship Management (CRM) systems, including SAP, Salesforce.com, AS400, Sage, and Access. Her technical skills enhance her ability to manage customer interactions effectively and streamline processes within her roles.