Ting Lui
About Ting Lui
Ting Lui is a Victim Fraud Specialist at Starling Bank, where he has worked since 2021. He has also served as a Customer Service Representative at the same bank since 2019 and previously held the position of Senior Customer Service Advisor at RBS from 2015 to 2019.
Work at Starling Bank
Ting Lui has been employed at Starling Bank since 2019. Initially, they served as a Customer Service Representative for five years. In 2021, they transitioned to the role of Victim Fraud Specialist, where they have worked for three years. In this position, Ting focuses on addressing and resolving fraud-related issues for customers, ensuring a secure banking experience.
Previous Experience at RBS
Before joining Starling Bank, Ting Lui worked at RBS as a Senior Customer Service Advisor from 2015 to 2019. In this role, they provided support to customers, addressing inquiries and resolving issues related to banking services. This experience contributed to their expertise in customer service and fraud prevention.
Education at London Metropolitan University
Ting Lui studied at London Metropolitan University. The educational background provided them with foundational knowledge and skills applicable to their roles in customer service and fraud prevention within the banking sector.