Titus Adenuga
About Titus Adenuga
Titus Adenuga is a Complaints Handler currently employed at Starling Bank in London, England. He has extensive experience in complaint management and compliance, having worked in various roles across multiple organizations since 2009.
Work at Starling Bank
Titus Adenuga has been employed at Starling Bank as a Complaints Handler since 2019. In this role, he is responsible for addressing customer complaints and ensuring that issues are resolved effectively. His experience in handling complaints contributes to the bank's commitment to customer satisfaction. He has been with Starling Bank for a total of five years, operating from London, England.
Previous Employment Experience
Before joining Starling Bank, Titus Adenuga worked in various roles that contributed to his expertise in complaint handling. He served as a Case Handler at Deloitte UK from 2018 to 2020 for two years. Prior to that, he was a Compliance Consultant at National Grid for six months in 2017, and a Case Handler at Lloyds Banking Group for four months in 2015. His experience also includes working as a Financial Case Handler at Huntswood for ten months in 2017, and as a Financial Officer at the Royal Bank of Scotland for five months in 2012.
Education and Expertise
Titus Adenuga holds a Master's Degree in Human Resources Management/Personnel Administration from Queen Mary University of London, where he studied from 2015 to 2017. He also earned a Bachelor of Arts (BA) in Business, Management, Marketing, and Related Support Services from the University of Wales, Swansea, completing his studies from 2010 to 2013. His educational background supports his professional roles in compliance and complaints handling.
Skills and Attributes
Titus Adenuga possesses a confident and reliable demeanor, which enhances his effectiveness as a Complaints Handler. He demonstrates strong multitasking abilities and works well under pressure while maintaining high-quality standards. His aptitude for accuracy and meticulous attention to detail are essential skills that contribute to his success in managing customer complaints.