Bethan Knock
About Bethan Knock
Bethan Knock is a Fraud Analyst at Starling Bank in Cardiff, Wales, where she has worked since 2021. She holds a Bachelor's degree in Psychology from the University of Wales, Cardiff, and has experience in various roles within the banking and complaints sectors.
Work at Starling Bank
Bethan Knock has been employed at Starling Bank as a Fraud Analyst since 2021. In this role, she is responsible for identifying and mitigating fraudulent activities, contributing to the bank's security measures. She operates from Cardiff, Wales, where she has gained valuable experience in the financial sector over her three years with the organization.
Education and Expertise
Bethan Knock earned a Bachelor's degree in Psychology from the University of Wales, Cardiff, where she studied from 2008 to 2012. In addition to her degree, she completed A levels, which provided a foundation for her further studies. Her educational background supports her analytical skills and understanding of human behavior, which are essential in her role as a Fraud Analyst.
Professional Background
Before joining Starling Bank, Bethan Knock held several positions in the financial services industry. She worked as a Complaints Executive at Target Group from 2020 to 2021, and as a Case Handler at Huntswood from 2015 to 2020. Additionally, she briefly served as a Complaints Handler at Lloyds Banking Group in 2021. These roles have equipped her with extensive experience in customer service and problem resolution.
Skills and Competencies
Bethan Knock possesses excellent communication skills, which have been developed throughout her career. She has demonstrated flexibility and leadership in her professional roles, allowing her to adapt to various challenges. Her problem-solving abilities have been honed through her experiences in different positions, making her adept at addressing complex issues in her current role.