Bruce Langan Beardall
About Bruce Langan Beardall
Bruce Langan Beardall is a customer care professional with over 20 years of experience in various sectors. He has worked at Starling Bank since 2019 and holds post-graduate qualifications in customer service and screenwriting.
Work at Starling Bank
Bruce Langan Beardall has been employed at Starling Bank since 2019, serving in the Customer Care department. His role involves addressing customer inquiries and providing support to enhance the overall customer experience. Based in London, United Kingdom, Beardall has contributed to the bank's commitment to high-quality customer service for over five years.
Previous Experience in Customer Service
Before joining Starling Bank, Bruce Langan Beardall accumulated extensive experience in customer service roles. He worked at City & Guilds as a Customer Adviser from 2006 to 2015, where he spent nine years supporting customers. He also held a position at Tide as Member Support for five months in 2018-2019 and worked at Skills Matter as AV Support from 2015 to 2017. His diverse background spans over 20 years in various sectors.
Education and Expertise
Bruce Langan Beardall holds a Master's Degree in Screenwriting from Birkbeck, University of London, which he completed from 2017 to 2019. He also earned a Bachelor's Degree with Honours in Film/Cinema/Video Studies from the same institution, studying from 2012 to 2017. Additionally, he possesses a post-graduate qualification that enhances his expertise in customer service roles.
Certifications and Background Checks
Bruce Langan Beardall is DBS Certified, indicating that he has undergone a background check clearance for working with vulnerable groups. This certification is essential for roles that require trust and responsibility, particularly in customer-facing positions.