Charity Wood
About Charity Wood
Charity Wood serves as the Head of Operational Excellence at Starling Bank, a position she has held since 2021. Previously, she worked for 11 years at Nationwide Building Society and served on the board of trustees for SMASH Youth Project.
Current Role at Starling Bank
Charity Wood serves as the Head of Operational Excellence at Starling Bank. She has held this position since 2021, contributing to the bank's operational strategies and initiatives. Her role focuses on enhancing efficiency and effectiveness within the organization, ensuring that operational processes align with the bank's overall objectives. Starling Bank, known for its innovative approach to banking, benefits from her expertise in operational management.
Previous Experience at Nationwide Building Society
Prior to her current role, Charity Wood worked at Nationwide Building Society for 11 years, from 2010 to 2021. She held the position of Head of Digital Skills & Knowledge, where she was responsible for developing digital competencies within the organization. Her tenure at Nationwide was marked by her efforts to enhance the digital skill set of employees, contributing to the society's adaptation to evolving digital landscapes.
Board Membership at SMASH Youth Project
Charity Wood served as a Member of the Board of Trustees for the SMASH Youth Project from 2019 to 2020. In this role, she contributed to the governance and strategic direction of the organization, which focuses on supporting young people in the Swindon area. Her involvement with the board reflects her commitment to community engagement and youth development.
Education Background
Charity Wood studied at Ridgeway School. The educational background provided her with foundational knowledge and skills that have supported her career in operational management and digital skills development. Her education has played a role in shaping her professional journey.