Christina Kada
About Christina Kada
Christina Kada is a Customer Service Team Member at Starling Bank in Southampton, England, where she has worked since 2019. With a background in customer service roles at various companies, she demonstrates adaptability and a commitment to continuous improvement in her field.
Work at Starling Bank
Christina Kada has been employed at Starling Bank as a Customer Service Team Member since 2019. Based in Southampton, England, she has accumulated five years of experience in this role. Her responsibilities include managing customer inquiries and ensuring a high level of service. Christina demonstrates adaptability by continuously updating her product knowledge to enhance customer interactions.
Previous Employment Experience
Before joining Starling Bank, Christina Kada worked at American Airlines as a Customer Service Representative from 2015 to 2019 in Liverpool, United Kingdom. Her earlier roles include working as a Telephone Sales Service Advisor at Vodafone in Athens, Greece, from 2011 to 2012, and as a Waitstaff - Hostess at Starwood Hotels & Resorts Worldwide, Inc. in Greece for eight months in 2014. Additionally, she served as a Sales Service Advisor at HP from 2012 to 2014 and at Dr. Oetker from 2010 to 2011.
Education and Expertise
Christina Kada holds a Master of Science (MS) in Economics and Administration of Telecommunication Networks from the National & Kapodistrian University of Athens, which she completed from 2009 to 2011. She also earned a Bachelor of Science (BS) in International Economic Relations and Development from Democritus University of Thrace, studying from 2004 to 2009. Christina has expertise in operating the ZenDesk ticketing system, which she uses to manage customer interactions efficiently.
Skills in Customer Service
In her roles, Christina Kada has focused on continuous improvement of workflow and efficiency in customer service operations. She exhibits great responsiveness in handling demanding customer interactions and supports her colleagues as a team player, providing assistance where necessary. Her ability to adapt and enhance customer service through updated product knowledge is a key aspect of her professional approach.