Emily Thomas
About Emily Thomas
Emily Thomas is a Learning and Development Trainer currently employed at Starling Bank in Cardiff, Wales. With a background in designing engaging learning experiences, she has contributed to various training programs and initiatives aimed at improving employee skills and retention.
Work at Starling Bank
Emily Thomas has been employed at Starling Bank as a Learning and Development Trainer since 2020. In this role, she has focused on designing and delivering training programs that enhance employee skills and productivity. She contributed to the creation of a digital learning platform to facilitate remote training sessions, ensuring that learning opportunities are accessible to all employees. Additionally, she participated in a cross-functional team aimed at improving onboarding processes for new employees, reflecting her commitment to enhancing the overall employee experience.
Previous Experience at Gladiator Insurance
Before joining Starling Bank, Emily worked at Gladiator Insurance as a Customer Care Representative from 2019 to 2020. Her role involved providing customer support and addressing inquiries, which helped her develop strong communication and problem-solving skills. This experience laid a foundation for her future roles in training and development.
Experience at Merit
Emily served as a Senior Training Manager at Merit from 2017 to 2019 in Chennai, Tamil Nadu, India. In this position, she was responsible for designing training programs and delivering learning experiences to employees. Her work in this role contributed to her expertise in training methodologies and employee engagement strategies.
Education and Qualifications
Emily Thomas studied at the University of Wales Trinity Saint David, where she earned a Bachelor of Arts in Primary Education Studies from 2012 to 2015. Additionally, she obtained a CELTA qualification from Swansea University in 2017. This combination of educational background and professional training has equipped her with the skills necessary for her current role in learning and development.
Training and Development Expertise
Emily has a strong background in designing and delivering engaging learning experiences tailored to diverse audiences. She specializes in using innovative training techniques to improve employee engagement and retention. Her expertise in training methodologies allows her to create effective learning environments that foster skill development and productivity among employees.