Hannah Lincoln

Hannah Lincoln

Victim Fraud Specialist @ Starling

About Hannah Lincoln

Hannah Lincoln is a Victim Fraud Specialist with three years of experience in her current role, which she has held since 2021. She also has five years of experience in PCA Onboarding and previously worked as a Customer Service Representative at Lloyds Banking Group for four years.

Work at Starling

Hannah Lincoln has been employed at Starling Bank as a Victim Fraud Specialist since 2021. In this role, she focuses on assisting victims of fraud, providing support and guidance to help them navigate the complexities of fraud-related issues. Her experience in this position contributes to the bank's commitment to customer safety and security.

Current Role in PCA Onboarding

In addition to her role as a Victim Fraud Specialist, Hannah Lincoln has been working in PCA Onboarding since 2019. This position involves facilitating the onboarding process for new clients, ensuring a smooth transition and integration into the bank's services. Her responsibilities include managing client documentation and providing necessary support during the onboarding phase.

Previous Experience at Lloyds Banking Group

Prior to her current roles, Hannah Lincoln worked at Lloyds Banking Group as a Customer Service Representative from 2015 to 2019. During her four years in this position, she developed skills in customer interaction and service delivery, which laid the foundation for her subsequent roles in fraud prevention and client onboarding.

Professional Experience Overview

Hannah Lincoln has accumulated extensive experience in the banking sector over the years. Her career began at Lloyds Banking Group, where she honed her customer service skills. Following this, she transitioned to Starling Bank, where she has taken on specialized roles in fraud prevention and client onboarding, showcasing her adaptability and commitment to customer care.

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