Jack Goodchild
About Jack Goodchild
Jack Goodchild is a Fraud Investigator at Starling Bank in London, England, where he has worked since 2020. He previously served as a Customer Service Agent at the same bank and holds a Bachelor's degree in Cinematography and Film/Video Production from York St. John University.
Work at Starling Bank
Jack Goodchild has been employed at Starling Bank as a Fraud Investigator since 2020. In this role, he focuses on identifying and mitigating fraudulent activities, leveraging his communication skills to engage effectively with customers during investigations. Prior to his current position, he worked as a Customer Service Agent at Starling Bank from 2018 to 2020, where he developed foundational skills in customer interaction and support.
Education and Expertise
Jack Goodchild earned a Bachelor's degree in Cinematography and Film/Video Production from York St. John University, completing his studies from 2014 to 2017. His educational background contributes to his analytical skills, which are essential in fraud investigation. He possesses expertise in computer literacy, which enhances his ability to conduct thorough investigations into fraud cases.
Background
Jack Goodchild has a professional background that includes significant experience in customer service and fraud investigation. His tenure at Starling Bank has allowed him to develop specialized skills in fraud detection and customer communication. His previous role as a Customer Service Agent provided him with insights into customer needs and concerns, which he applies in his current position.
Achievements in Employee Training
Jack Goodchild has a strong background in employee training, focusing on enhancing team capabilities in fraud detection. His experience in training allows him to share knowledge and best practices with colleagues, contributing to a more effective fraud investigation team at Starling Bank.