Jay Willis
About Jay Willis
Jay Willis is an App Fraud Specialist at Starling Bank, where he has worked since 2021. Previously, he spent nine years as a Case Handler at Lloyds Banking Group in Cardiff.
Work at Starling Bank
Jay Willis has been employed at Starling Bank as an APP Fraud Specialist since 2021. In this role, he focuses on preventing and managing application fraud, utilizing his expertise to protect the bank and its customers from fraudulent activities. His tenure at Starling Bank has allowed him to apply his extensive knowledge of fraud prevention strategies and risk assessment in a dynamic banking environment.
Previous Experience at Lloyds Banking Group
Before joining Starling Bank, Jay Willis worked at Lloyds Banking Group for nine years, from 2012 to 2021. He served as a Case Handler in Cardiff, United Kingdom. In this position, he was responsible for investigating and resolving cases related to banking fraud and customer disputes. His experience at Lloyds Banking Group provided him with a solid foundation in case management and customer service within the financial sector.
Education and Qualifications
Jay Willis completed his secondary education at Llantwit Major Comprehensive School from 1983 to 1988. He then pursued further education at South Glamorgan Institute of Higher Education, where he studied Building Construction. He achieved an Ordinary National Certificate in Civil Engineering Studies and a BTEC from 1988 to 1990. This educational background contributed to his analytical skills and understanding of structural integrity, which can be beneficial in his current role.