Katie Thomas
About Katie Thomas
Katie Thomas is an SME Collections Agent currently employed at Starling Bank in Cardiff, Wales. She has previous experience in collections at Lloyds Banking Group and Barclays, and she studied Business at UWIC.
Work at Starling Bank
Katie Thomas currently serves as an SME Collections Agent at Starling Bank. She has held this position since 2021 and is based in Cardiff, Wales, United Kingdom. In her role, she is responsible for managing collections and providing support to small and medium enterprises. Her experience in this position contributes to the bank's efforts in maintaining effective collections strategies.
Previous Experience in Banking
Before joining Starling Bank, Katie Thomas worked at Barclays as a Specialist Support Collections Agent from 2020 to 2021. In this role, she focused on collections support, enhancing her skills in customer service and financial management. Prior to Barclays, she was employed at Lloyds Banking Group as a PPI agent for five months in 2019, where she gained experience in handling payment protection insurance claims.
Education and Expertise
Katie Thomas has a solid educational background. She studied at UWIC, where she completed a course in Business Studies from 2007 to 2009. Earlier, she attended Monkton House in Cardiff from 1986 to 1991 and Clive Hall School from 1982 to 1986. This educational foundation has equipped her with essential knowledge and skills relevant to her career in banking and collections.
Background
Katie Thomas has spent a significant portion of her career in the banking sector, primarily focusing on collections. Her work experience spans several financial institutions, including Lloyds Banking Group, Barclays, and her current role at Starling Bank. Based in Cardiff, Wales, she has developed expertise in managing collections for small and medium enterprises.