Linzi Munro
About Linzi Munro
Linzi Munro is a Customer Acquisition Operations Manager at Starling Bank, where she has worked since 2022. She has a strong background in customer experience and a passion for driving growth and innovation.
Work at Starling Bank
Linzi Munro currently serves as the Customer Acquisition Operations Manager at Starling Bank, a position she has held since 2022. Prior to this role, she worked as a Customer Acquisition Senior Lead for seven months in 2022. In addition to her current role, she has been the Business Onboarding Manager at Starling Bank since 2021. Her responsibilities include driving growth and innovation to enhance the customer journey and ensure excellent customer outcomes.
Previous Experience at Quilter
Before joining Starling Bank, Linzi Munro worked at Quilter as a Customer Experience Consultant from 2017 to 2019. During her time in this role, she focused on improving customer experiences, contributing to the overall customer satisfaction within the organization. Her experience at Quilter provided her with valuable insights into customer service and engagement strategies.
Education and Expertise
Linzi Munro actively seeks development opportunities to enhance her skillset. She possesses a unique insight and skillset that allows her to collaborate effectively, influence stakeholders, and achieve successful outcomes in complex challenges. Her expertise lies in customer experience analysis and the development of innovative solutions aimed at improving customer interactions.
Passion for Customer Development
Linzi Munro is passionate about developing individuals to reach their potential by improving their experience and engagement. Her commitment to fostering growth and innovation is evident in her work within customer experience teams, where she focuses on delivering solutions that enhance customer satisfaction and drive business success.