Lucy Lepe
About Lucy Lepe
Lucy Lepe is a Learning and Development Coordinator at Starling Bank, where she has worked since 2021. She has a background in customer service and banking, having held various roles at Starling Bank, HSBC, and Anya Hindmarch.
Current Role as Learning and Development Coordinator
Lucy Lepe currently serves as the Learning and Development Coordinator at Starling Bank. She has held this position since 2021. In her role, she focuses on enhancing employee training and development initiatives to support the bank's growth and operational efficiency.
Previous Experience at Starling Bank
Lucy Lepe has a history of working at Starling Bank in various capacities. She was a Complaints Specialist from 2019 to 2021, where she managed customer complaints and ensured resolution. Prior to that, she worked as a Customer Service Representative for a brief period in 2018 to 2019, contributing to customer support operations.
Experience at HSBC
Before her tenure at Starling Bank, Lucy worked at HSBC as a Universal Banker from 2016 to 2018. In this role, she provided banking services to customers, assisting with various financial transactions and inquiries.
Early Career at Anya Hindmarch
Lucy began her career as a Sales Associate at Anya Hindmarch, where she worked from 2014 to 2016. In this position, she engaged with customers and supported sales efforts in a retail environment.
Education at Coventry University
Lucy Lepe studied at Coventry University from 2010 to 2013, where she earned a degree in Sociology and Psychology. This educational background has contributed to her understanding of human behavior and interpersonal dynamics in her professional roles.